Kuchikomi Robo launches multi-location management page and expands consultations for chain headquarters and franchisees

On 26 September 2026, SweetLeap Co., Ltd. announced that it had launched a ‘Centralised Management of Multiple Locations’ page for Kuchikomi Robo™, alongside expanded bespoke customisation and implementation consultations for multi-location businesses. The announcement names chain headquarters and franchise owners as its target audience. Rather than marking the opening of outlets under a new brand, this news focuses on information and consultation services for businesses operating multiple locations.

Dedicated page launched for multi-location operators

SweetLeap’s announcement appears in the ‘chain headquarters’ news listings on PR TIMES, dated 26 September 2026 at 6.10 am. The announcement’s headline states that the company is expanding bespoke customisation and implementation consultations for multi-location users of Kuchikomi Robo™, and that the ‘Centralised Management of Multiple Locations’ page went live that day.

The information available primarily concerns the page launch and expanded consultations. It is important to distinguish between the intended use suggested by the page’s title and the scope of the functions actually provided. The supplied material does not detail the management interface, supported third-party services or location-specific user permissions.

Nor does the stated page launch date establish when the service itself became available or when any new features were introduced. For now, the announcement is best understood as directing businesses to information and consultations about multi-location operations. The material also provides no basis for assessing the service’s adoption record or the number of locations using it.

Aimed at both chain headquarters and franchise owners

One point worth noting for the franchise community is that the announcement explicitly targets franchise owners as well as chain headquarters. The issues to clarify during a consultation may differ depending on whether implementation is being considered by the head office or by a franchisee.

For example, a head office considering the service would benefit from deciding in advance which locations it wants to manage and how it would distinguish between company-owned and franchised outlets. Franchise owners should ask whether they can use the service solely for the locations they operate and whether prior coordination with their franchisor is required.

These are suggested questions for prospective users, however, not confirmation that Kuchikomi Robo™ supports any particular operating model. The material does not explain contractual arrangements between headquarters and franchisees or approval procedures for implementation.

An indication that the service is ‘for headquarters’ or ‘for franchisees’ does not, on its own, establish which operating arrangements will suit a particular business. A useful starting point for a consultation is to explain not only how many locations you operate, but also who would use the system day to day and who would oversee the information being managed.

Clarify the scope of bespoke customisation

The announcement highlights ‘bespoke customisation’. However, the supplied material does not specify what can be changed, how extensive those changes can be, or where the boundary lies between the standard offering and additional work. Pricing, implementation timescales and contract terms are also unspecified.

Prospective users should therefore avoid assuming that every feature they want will be available simply because customisation is offered. Headquarters teams and owners considering the service can make consultations more focused by separately listing the problems they face in their current operations and the tasks they want to change.

When enquiring, it is worth asking the company to distinguish between what the standard system can handle, what can be achieved through changes to settings, and what would require separate development or additional charges. This is a way to assess and compare individual proposals, rather than a description of how SweetLeap delivers its service.

The practical details of the expanded consultations also remain unconfirmed, including opening hours, consultation channels, support before a business opens and assistance after implementation. Checking separately what advice is available before signing and what support is provided afterwards will help distinguish initial consultations from ongoing operational support.

Separate the announcement from the implementation decision

What this news establishes is that SweetLeap has announced a page aimed at chain headquarters and franchise owners, alongside plans to expand bespoke customisation and implementation consultations for multi-location users of Kuchikomi Robo™. The supplied material contains no data demonstrating outcomes such as increased sales, reduced working time or changes in customer review ratings.

The announcement should therefore be treated as a starting point for enquiries about whether the service fits your operations, rather than as evidence of its effectiveness. For franchise operators, the next step is to clarify which locations would be covered, who would be responsible and how costs would be allocated, then request a specific proposal.

This article is based on announcement information published in the relevant PR TIMES news listings. Features and implementation terms beyond the scope of the supplied material have not been treated as verified facts.

The practical takeaway is to outline the locations to be covered, the division of responsibilities between headquarters and franchisees, and the features required before seeking a consultation. Then confirm the scope of the service, costs and post-implementation support individually, keeping the page launch announcement separate from the actual contract terms when making your decision.