Palmonas opens its second UAE outlet at Mall of the Emirates
Palmonas has opened its second UAE outlet as a kiosk at Dubai’s Mall of the Emirates, raising practical questions about expansion and operating formats.
Published

Palmonas has expanded its presence in the United Arab Emirates with a second sales outlet, a kiosk at Mall of the Emirates in Dubai, according to a report published by Indian Retailer’s Franchise TV on 24 September 2026. For the franchise sector, the opening offers a recent example of expansion through a small-format outlet. However, it is important to distinguish between a new outlet opening and the announcement of a franchise opportunity available to investors.
A new kiosk-format outlet
According to the report, the new outlet is the brand’s second in the UAE and forms part of its international expansion. The announcement’s two key details are its location at Mall of the Emirates in Dubai and its kiosk format, rather than a full-sized standalone shop. Both help explain the nature of the move, without implying any commercial results that have not been disclosed.
The available source material gives no figures for the kiosk’s floor area, investment cost or sales targets. Nor does it identify the location of the first outlet or when it opened. The most accurate description, therefore, is that the brand has added a second outlet in the country, rather than launched an extensive network or announced an expansion plan with specific outlet targets.
The date of 24 September refers to publication of the report; the available information does not establish whether this was also the opening day. This distinction keeps the timeline accurate, particularly for investors tracking how quickly brands enter the market and add outlets.
What does the news mean for the franchise sector?
The move is worth watching because it combines an increase in outlet numbers with a specific operating format at a named, well-known retail location. However, the report does not explain whether the kiosk is owned and operated directly by the brand, run through a local partner or operated under a franchise agreement. Publication on a franchise-focused platform is not enough to establish that the outlet represents a confirmed franchise opportunity.
For those involved in the UAE franchise sector, the value of the news lies in tracking a brand’s growing presence, then identifying the information needed before undertaking a commercial assessment. The opening confirms an additional sales outlet, but does not by itself demonstrate the viability of the financial model, the availability of new operating rights or the brand’s willingness to grant franchises in other cities.
Any investment enquiry should therefore start with clear questions about the operating structure and expansion rights. Is there an entity authorised to grant franchises in the UAE? If an opportunity is available, does it cover kiosks specifically, or shops of different sizes as well? These are points to verify, not details announced by Palmonas in the available report.
The outlet format needs its own assessment
The choice of a kiosk is the announcement’s most significant operational detail, but it does not justify assuming lower costs or a faster return on investment. To assess a similar opportunity, an investor would need to know the rent, location-related fees, fit-out requirements, staffing levels, and storage and supply arrangements. Without these figures, any comparison between a kiosk and a full-sized shop remains incomplete.
Equally, the shopping centre’s name should not replace an assessment of the outlet itself. A practical review would examine the kiosk’s position within the centre, the available display space, contract terms and required opening hours. These are suggested areas of due diligence for a comparable model, not published details of Palmonas’s agreement with Mall of the Emirates.
For franchisors, the news raises the question of whether the format can be replicated while maintaining the customer experience. Prospective franchisees would be better served by requesting data specific to that format, rather than relying on results from a shop with a different size, location or operating conditions. The current announcement provides no such comparisons.
Tracking expansion starts with filling the information gaps
The next step in following this development is not to infer the level of demand for the brand, but to look for further disclosures clarifying its local presence. Useful information would include the identity of the operator, the scope of any announced expansion plans and any formal partnership terms. Until those details are available, the opening remains a specific report of growth in outlet numbers, rather than sufficient evidence to judge performance.
The available material also provides no basis for linking this opening to an overall growth rate for the UAE franchise sector or drawing conclusions about the market as a whole. Its value as a news item lies in documenting one brand’s expansion while keeping a clear distinction between published facts and the investment questions they raise.
Practical takeaway: Palmonas has added its second UAE outlet through a kiosk at Mall of the Emirates. For anyone considering a similar opportunity, serious due diligence starts with verifying the ownership and operating model and any franchise rights, then requesting cost and performance data specific to the kiosk format before making a financial commitment.



