Privacy policy
How the Quality Franchise Association collects, uses and protects your personal data across our country sites, directories and membership services.
Last updated: 26 September 2026
Who we are
The Quality Franchise Association (QFA) is an international franchise association operating country websites and directories. QFA is the data controller for the personal data collected through these sites. You can contact us about privacy matters at any time through the enquiry forms on this site.
What we collect
We collect the information you give us directly: your name, contact details, company and any details you enter in enquiry, membership or event registration forms, including investment and liquid capital figures where a form asks for them. We also collect limited technical information such as your IP address, browser type and the pages you visit, used to keep the sites secure and to understand how they are used.
How we use it
We use your information to respond to your enquiries, to pass franchise or partner enquiries to the relevant member business you asked about, to process and administer memberships, to register you for events, to send service messages about your account, and to improve our websites and directories. We do not sell your personal data.
Sharing your information
When you send an enquiry about a franchise or partner listing, we share the details you provide with that member business so they can respond to you. Member businesses are responsible for their own use of your information once they receive it. We may also share data with service providers who operate our websites and email systems, under contracts that protect your data.
International transfers
Because QFA operates internationally, your information may be processed in countries other than your own. Where we transfer data internationally we take steps to ensure it remains protected in line with this policy and applicable law.
How long we keep it
We keep enquiry and membership information for as long as needed to handle your enquiry or administer your membership, and afterwards only as required for our legitimate business records or legal obligations.
Your rights
Depending on where you live, you may have the right to access, correct, delete or restrict the use of your personal data, to object to processing, and to receive a copy of your data. To exercise any of these rights, contact us through this site. You may also have the right to complain to your local data protection authority.
Security
We use appropriate technical and organisational measures to protect your personal data against loss, misuse and unauthorised access. No website can be guaranteed completely secure, but we work to protect your information and to limit access to those who need it.